Providing Microsoft Teams calling plan services to small and medium businesses
Teams Voice Plans are designed to provide businesses with a comprehensive and flexible telephone solution integrated into Microsoft Teams. These plans offer various features, including VoIP (Voice over Internet Protocol) and PSTN (Public Switched Telephone Network) capabilities, allowing your users to make and receive calls directly from Teams. There are many different plans and plan features that can be tailored to meet the specific needs of your organisation, whether you just require basic calling features or you could benefit from some advanced options.



Choosing the right Teams Calling Plan
Your business needs
We start by evaluating your business requirements. We consider the size of your team, the number of users and the specific calling features you need. This will help in choosing the right plan to support your operations and offers scalability as you grow.
Calling features
Together, we look at the features offered by different voice plans. Whether you need just the essentials like call routing, voicemail and integration with your other Microsoft 365 apps, or advanced options like auto-attendants and call queues - we'll help find the right plan for you.
Budget friendly
Not only do you need to consider the calling features you need, but also the costs of various plans and finding one that fits your budget. It's important to invest in the right plan, as this can save you money in the long run.
How our Teams calling service works
Assess
Tailored to your business

We assess your needs and recommend the right Teams Voice plan for you, ensuring reliable communication for your team.

Our engineers handle the entire process, from number porting to system configuration, ensuring a smooth transition.
Reliability
Clear calls and enterprise-grade security
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We configure Teams Voice for crystal clear calls whilst ensuring security and compliance with your industry standards.

We provide continuous monitoring, troubleshooting and updates to keep your Teams Voice system running smoothly.
Why choose The Final Step for your Teams calling plans service?
Fully integrated
Teams Voice replaces traditional phone systems, allowing your team to make and receive calls directly within Microsoft Teams.
Secure and compliant
Teams Voice offers encrypted calls, compliance features and admin controls to keep your communications secure.
We configure security settings, set up role-based access and apply Microsoft's compliance policies, ensuring your data stays protected whilst meeting industry regulations.
Cost-effective and scalable
With no expensive hardware of long-term contracts, Teams Voice adapts to your needs, whether you're a one-man band or a growing enterprise.
Hassle-free
Our team manages the entire process, from number porting to configuring call flows, so you can switch to Teams Voice without disruption.
High-quality, reliable calls
Teams Voice delivers excellent call quality, ensuring your business communications are always clear and professional.
Expert support
We provide proactive monitoring, troubleshooting and expert guidance to keep your phone system running smoothly.

The Final Step provides a professional, user-friendly, solutions-focused service. I have recommended the company to many contacts.

Laura Devine - Managing Partner, Laura Devine Immigration
City of London, London

TFS’s philosophy of building long-term working relationships is evident throughout. They care about partnership rather than just short-term transactions.

Peter Martin - Director, Intermusica
Westminster, London
The Final Step did a really fantastic job. We are a highly demanding client and have very specific requirements. Throughout the whole process, TFS maintained a methodical, thorough approach which has resulted in a first-class set-up which supports us perfectly.
Mark McDerment - Finance Director
London
We have used The Final Step as our IT support for nearly a year and a half and we couldn’t be happier with the level of service that they provide. They have helped to massively transform our IT infrastructure, enabling us to tighten our security as well as seamlessly moving us to cloud-based working.
Nicola Creighton - Office Manager, Fox Rodney Search
City of London, London
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Discuss Teams Voice plans with a free 30 minute consultation.
If you have questions regarding Teams Voice plans and whether it's right for your business, give us a call and we'll have an honest discussion about how Teams Voice can work for you.