Providing M365 backup and recovery to small and medium-sized businesses
Having a backup for your Microsoft 365 environment is incredibly important, as it allows you to recover if your data is ever lost. This doesn't just mean in the event of a cyber attack or breach, but also in the event of human error or unexpected hardware issues. A backup means your data is secure and easily retrievable in these situations, giving you peace of mind. Our expert team of engineers is on hand to help you backup and recover your data effectively.



Why should you back up your Microsoft 365 environment?
Peace of mind
Knowing that the majority of your M365 data is protected, backed up and recoverable gives you day-to-day peace of mind. Our M365 backup services cover Exchange; shared data; Teams; groups; OneDrive and SharePoint data; and litigation hold items. Whilst Microsoft have some backup baked in to their offering, they don't advise you to rely on it, yet many companies do. It's important to have a third-party backup in place so that if Microsoft experiences downtime, your data is still available to you. Our backup and recovery solution is compatible with all Microsoft Office 365 plans, so whether you're using Business Standard, Business Premium or something like F3, you're covered.
Stay compliant
Our solution helps you stay compliant with regulations like GDPR, ISO 27001 and HIPAA. Taking compliance seriously means your clients and suppliers are happier to work with you and feel more confident that you care about your data and theirs. So much sensitive data nowadays is shared between clients and suppliers - if you're not compliant with regulations and you lose your clients' data, some of the blame may fall on you. We take compliance seriously and we want to help you do the same.
Easy recovery
Our goal is to make recovery as easy and stress-free as possible. Once you've suffered any unexperienced data loss, the last thing you want to be doing is worrying about how long it'll take you to recover. We make this possible with one-click restore of Exchange data; unlimited point-in-time restore with historical snapshots; and smart granular restore by data, attachment or keyword.
How our M365 backup and recovery service works
Recovery Target
Start with the end in mind

It's safest to assume you will have a security incident. We'll help you answer two crucial questions...
- How much data is acceptable to lose?
- How much downtime is acceptable?
Most people would say they don't want any data loss, nor any downtime. But that is impossible or at least very expensive to achieve.
Planning your recovery is about being realistic about what data is most important, how quickly you need to restore and in what order and figuring out how you can carry on working as that process happens. Then putting in place backup systems that allow you to do that.

A backup is only as good as your ability to recover it and use it.
Backups are important. But being able to recover data and work with it is the real target.
Recovering a single file is relatively quick and easy if set up correctly.
Recovering all your data after a ransomware attack when negotiating with criminals? That is complex, stressful, time-consuming and disorienting.
We do simple file recovery tests every month. For those who need it, we do annual or bi-annual full disaster recovery practices. We always learn something new. That's why we practice. You don't want a real fire to be the first time you are trying to put one out.
Multi-layers
Build layers of security
.png?width=250&height=287&name=budget-it-support-london%20(5).png)
If you aren't developing your security layers you are falling behind.
Holistic
A wide range of protections

Even SMBs are now expected to have extensive cyber security.
Why choose The Final Step for your M365 backup and recovery?
Best practice
Protecting and being able to recover your data is about more than just taking a copy of it.
Cyber Essentials
...and Cyber Essentials Plus certified.
Real world expertise
Recognised expertise in data recovery.
At the turn of the century, we tried several backup and recovery systems that didn't deliver on their promises. When we explained our findings to Datto. They were the only company to value our feedback and use it to improve their systems. We were invited onto their advisory committee.
In 2005, we were unexpectedly unable to get into our office due to a terrorist incident. In the two weeks we were locked out we learned even more about the practicalities of business continuity and recovery plans.
It's one of the reasons why we offer our clients "fire drill" recovery practices and table top exercises to test response plans.
Recovery options
We provide a variety of options for different backup and recovery scenarios.
- Backup Microsoft 365 and recover to the Cloud.
- Back up on-premise servers with recovery on-premise and to the Cloud.
- Backup key systems to the Cloud.
- Backup Line of Business servers to on-premise or the Cloud.
Recently we have encountered a new type of recovery need, where websites or social media accounts have been cloned. To get the scam site taken down, you first need to be aware of it and then prove ownership of the brand. We are testing solutions.
Long-term relationships
Your best interests at heart and building a security-first mindset.
We are all human and we all make mistakes.
Education is an important part of data protection and recovery.
Better security often means less convenience. But you need to avoid staff using their own IT because it's easier, but it's not as protected or backed up.
Recovering your business is a pressured situation. The better you understand your role in it, and have practised it, the better and quicker you will recover.
We help senior managers plan, implement, buy wisely and educate their teams about constitutes good security and best practice recovery.
We also help with form-filling for due diligence when insurers and prospects ask for details.
Strong partnerships
We seek improvement from our strong relationships with partners and the IT community.

The Final Step provides a professional, user-friendly, solutions-focused service. I have recommended the company to many contacts.

Laura Devine - Managing Partner, Laura Devine Immigration
City of London, London

TFS’s philosophy of building long-term working relationships is evident throughout. They care about partnership rather than just short-term transactions.

Peter Martin - Director, Intermusica
Westminster, London
The Final Step did a really fantastic job. We are a highly demanding client and have very specific requirements. Throughout the whole process, TFS maintained a methodical, thorough approach which has resulted in a first-class set-up which supports us perfectly.
Mark McDerment - Finance Director
London
We have used The Final Step as our IT support for nearly a year and a half and we couldn’t be happier with the level of service that they provide. They have helped to massively transform our IT infrastructure, enabling us to tighten our security as well as seamlessly moving us to cloud-based working.
Nicola Creighton - Office Manager, Fox Rodney Search
City of London, London
Certified by and partnered with the best







Free 30 minute Microsoft 365 backup and recovery consultation.
If you have any questions about our Microsoft 365 backup and recovery services, please get in touch with us to book a free 30 minute consultation with one of our experts.